Privacy policy.
We’re Luno. We make cookies, not messes with your data.
Last updated: March 17, 2025
What We Grab
When you order or contact us up, we collect:
Your name (or business name).
Email or phone.
Order details (how many dozen you’re gutsy enough for).
If our site tracks crumbs (like analytics cookies), we’ll nab that too. No stalking, just stats.
Why We Take It
To process your wholesale order.
To reply if you message us via Contact.
To keep our site sharp (analytics, not espionage).
Who Sees It
Us (Luno crew).
No selling, no sharing with randoms.
Where It Lives
Locked in our systems, Melbourne-based. No offshore nonsense unless our tools (like email servers) send it abroad—standard stuff, secured tight.
Your Rights
Wanna see it? Ask.
Ask us to delete it (unless legally required to keep it). Email biteme@luno.com
Issues? Complain to us first, or escalate to the OAIC (Office of the Australian Information Commissioner).
How We Protect It
Strong digital security measures.
If there’s a breach, we’ll notify you as required by law.
Questions?
biteme@luno.com. Don’t waste our time—serious bites only.